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Etrade sucks: international customers are charged double commissions! A ripoff that isn’t written anywhere on their website. I will transfer my Etrade account. October 19, 2010

Posted by deminvest in investment, investment strategies.
Tags: , , ,
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One Way to go is AWAY FROM Etrade: Etrade is the only online broker that charges international customers DOUBLE COMMISSIONS ($19.99)

 

It is official: Etrade lies on their commissions. On http://www.etrade.com they say commissions is $9.99. They don’t say anything about double commissions ($19.99)  for international customers for the same trades that cost US customers $9.99 This is the official statement by Etrade staff of their ripoff:

Sent: 10/18/2010 04:18 PM
Subject: Trading & Investing
Topic: Trade Inquiry
Account: XXXX-8555
Reference Number: 1217999

Message: Dear Customer,

Thank you for your message regarding commission fee.

This commission fee schedule applies to your account.

E*TRADE Securities Trading Fees and Commissions

International Customers (non-US customers on the US-International Site):

1.)All stock orders of 2000 or fewer shares (in linked accounts)
$19.99

2.)All foreign stock orders
$19.99

3.)Broker-assisted trades
$45.00 + regular commission

4.)ECN Fee
$0.005 per share + applicable commission

5.)Option orders
(complex orders are only subject to one base fee, but the per-contract fee will apply to all legs)
$19.99 + $1.75 per contract

6.)Option Exercise/Assignments
$19.99

Thank you for doing business with E*TRADE!

Sincerely,
Glenda D. Velasco
8:30am-5:30pm EST Monday-Friday
1-800-ETRADE-1 (1-800-387-2331)
Financial Service Representative
E*TRADE Securities, LLC

This horrible mail was sent as a reply to my yesterday inquiry.

Comments»

1. unhappy customer - December 16, 2010

Eat A Bag Of ##### ETrade


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